What We Collect and Why We Use It
When you create an account, we collect your name, email address, phone number, and the payment method you use — bKash, Nagad, or Rocket. Transaction records are kept to process deposits and withdrawals and to meet our fraud-prevention obligations. We also collect device and session data,
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such as your browser type and IP address, to detect unusual login activity and keep your account secure. If you contact our support team, we retain that conversation to resolve your issue and improve our service. We do not sell your personal data to third parties.
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Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Cookies and similar tools are used to keep you logged in across sessions and to understand how you move through the platform on mobile. You
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can manage cookie preferences through your browser settings. Retention periods vary by data type: account records are held while your account is active and for a period after closure as required by applicable rules. Eligibility to use this platform and the data rights available to you
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depend on your local law and the region from which you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.